Case Studies - Provance

The Client

Provance is a privately-owned, Canadian-based software company founded in 1997 by acknowledged IT seat management experts. It was created as a direct response to customer demand for more competent, flexible, and cost-efficient seat management solutions.

Provance helps IT Outsourcing Service Providers increase operating margins, improve customer satisfaction and win more business.

Web-based assetOutlook Development™

Project Description:

The assetOutlook™ software application from Provance is an IT asset management solution that optimizes asset life-cycle management, improves compliance with complex Service Level Agreements, reduces costs, and improves billable activity tracking.

When Provance wanted to update assetOutlook and create a web-based version, it turned to bitHeads for support.

The bitHeads Solution:

bitHeads has been working with Provance since 1999. In that time, it has advised Provance on emerging technologies, such Java, .NET and others.

bitHeads has also provided custom software development assistance for a variety of products, including assetOutlook.

Results:

bitHeads provided key architectural consulting services to aid with the evaluation and adoption of development technologies that could be used to update architectural designs for a new web-based version of assetOutlook™.

Additionally, bitHeads supplied Provance with database, programming and reporting assistance to further develop of the new application.

bitHeads continues to provide consulting services to Provance Technologies